Scribing.io Support Policy

Last Updated: October 1st, 2025

If you need help with your scribing.io account or have a support question, please follow these steps:

1. Send an email to: team@scribing.io

2. Use the following subject line:

Support Request: [your email address]

Replace [your email address] with the email associated with your scribing.io account.

3. In the email body, please include:

• A clear description of your issue or question

• Any relevant screenshots or error messages

• Steps you've already taken to resolve the issue (if any)

You will receive a confirmation and a response from our support team within 1–2 business days.

Example Email:

To: team@scribing.io

Subject: Support Request: doe@email.com

Body: "I'm unable to access my scribing.io dashboard. I've tried clearing my browser cache and restarting, but the issue persists. Please assist."

For Urgent Matters:

Include "URGENT" at the beginning of the subject line.

‍Example: URGENT: Support Request: doe@email.com